This chandelier was purchased in Prague. The instructions on how to put it together is included as is a photo of the chandelier hung. The arms are all glass. Some of the arms are not plastered in. And will need to be remounted. The chandelier when put together, the unit will measure approximately 22 in across and approximately 22 to 24 in tall. Included with chandelier are all of the arms. None of them are broken. There are 12 Crystal cups. There are light bulbs and brass fittings. There are prisms and the roping crystals included. i have not put this all together, so not sure if all parts are here.